Cancel contracts here

Last updated: 13 October 2026 · English translation for convenience.

Cancel your match card subscription here. Video orders are one-off purchases and need no cancellation.

Type of cancellation Ordinary cancellation to the end of the paid month Extraordinary termination (for cause)

Requested dateat the earliest possible dateon a specific date

Name

Email for the confirmation

Contract (address of your match card page or order number)

Cancel now

After sending, you see your statement with the date and time of receipt to save or print, and you also receive it by email. You can also cancel informally by email or in the customer portal.

Payment details, invoices, customer portal

We send a one-time link to the Stripe customer portal to the email address of your subscription. There you can update payment details, download invoices or cancel to the end of the paid month.

Order number or address of your match card page

Subscription email address

Request customer portal link